Term of Service

Terms of Service

Last updated: November 9, 2026

Welcome to Blissfull Life. These Terms of Service ("Terms") govern your use of the Blissfull Life (including Blissfull HoME+, Blissfull Installer, Blissfull Life SG, The Straits, 百乐福, Blissfull Legacy) mobile application, our website, and associated hardware devices (such as motion sensors and panic buttons) used for non-intrusive elderly monitoring (collectively, the "Services").

By downloading our app, setting up our hardware, or using our Services, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

1. Overview of Services

Blissfull Life provides a care-coordination and monitoring ecosystem designed to support families and caregivers. Our system includes:

  • A free mobile application for users to view status updates and receive alerts.

  • Physical hardware devices (motion sensors and panic buttons) installed in senior homes.

  • A cloud backend and a database managed via MongoDB to process and securely store alert data.

2. Nature of Service and Important Limitations

  • Support Tool, Not a Medical Device: Blissfull Life is a monitoring and safety notification tool designed to assist caregivers. It is not a medical device, emergency response service (like 995 or 999), or a substitute for professional medical care or 24/7 personal attendance.

  • Internet and Power Dependency: Our devices and app rely on stable internet connections, Wi-Fi, electricity, and third-party cloud infrastructure (AWS). Service interruptions, power outages, network dropouts, or dead batteries may temporarily disrupt alerts and monitoring capabilities. We do not guarantee uninterrupted or error-free operation.

3. User Responsibilities

When using our app and hardware, you agree to:

  • Provide accurate contact and emergency information.

  • Ensure that physical sensors and panic buttons are installed properly and that batteries/hardware are maintained as instructed.

  • Use the app and services only for lawful, family-care purposes and not attempt to reverse-engineer, hack, or disrupt our cloud infrastructure or app backend.

4. Privacy and Data Security

Your privacy is critically important to us.

  • We store account and alert data securely with encryption practices.

  • Our collection and use of personal data are governed by our separate Privacy Policy, which complies with applicable data protection standards.

5. Intellectual Property

All software, application design, text, graphics, logos, and trademarks associated with Blissfull Life are the property of Blissfull Life. You are granted a limited, non-exclusive, non-transferable license to download and use the app solely for personal, non-commercial caregiving coordination.

6. Limitation of Liability

To the maximum extent permitted by applicable law, Blissfull Life, its founders, employees, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages—including missed alerts, hardware failure, property damage, or medical emergencies—arising out of or related to your use of the app, sensors, or cloud services.

7. Changes to These Terms

We may update these Terms from time to time to reflect changes in our services or legal requirements. Continued use of the app after any modifications indicates your acceptance of the updated Terms.

8. Contact Us

If you have any questions about these Terms, please contact us at: